Privacy Policy

Introduction

This Privacy Policy governs 100462226 Manitoba Ltd. dba C.T. Physiotherapy, including all of its subsidiaries (“we”, “us”, “our”, “ours”, or the “Corporation”) policies with respect to information collected from users who access our websites (collectively, the “Website”) at https://interlakephysio.ca, https://digitalphysio.ca/, or who otherwise share personal information with the Corporation (the “User” or “you”).

By using the Website, you are consenting to the collection, storage, use, disclosure, and other uses of your Personal Information (as hereinafter defined), as described in this Privacy Policy.

We are committed to protecting your privacy and maintaining the integrity of any Personal Information that we collect, use, retain or disclose. The purpose of this Privacy Policy is to inform you about how and why we collect Personal Information, to outline the steps we take to safeguard your Personal Information, and to provide you with contact information, if you have any questions or concerns about our privacy practices.

What is Personal Information?

For the purposes of this Privacy Policy, “Personal Information” means any identifiable information about a User.

What Personal Information do we collect?

Users may visit the Website without telling us who they are or revealing any information about themselves; however, our web server may collect information related to your visit to the Website, which includes: the Internet Protocol ("IP") address and domain used to access the Website, the page you entered and exited at, any website page that is viewed by that IP address, and what country you are from. This information is used to monitor the Website’s performance and for our business purposes.

We collect Personal Information that you voluntarily submit to the Website, such as your name, address, email address, and any other contact or other information that you choose to provide.

We collect Personal Information from the device you use to access our Website, such as your geolocation, IP address, unique identifiers, and other information that relates to your activity through the Website.

How Do We Use Cookies?

When you visit the Website, we place a “cookie” on the hard drive of your computer to track your visit. A cookie is a small data file that is transferred to your hard drive through your web browser that can only be read by the website that placed the cookie on your hard drive. The cookie acts as an identification card and allows the Website to identify you and to record your passwords and preferences. The cookie allows us to track your visit to the Website so that we can better understand your use of the Website so that we can customize and tailor the Website to better meet your needs.

Most web browsers are set to accept cookies. However, on most web browsers you may change this setting to have your web browser either: (1) notify you prior to a website placing a cookie on your hard drive so that you can decide whether or not to accept the cookie; or (2) automatically prevent the placing of a cookie on your hard drive. It should be noted that if cookies are not accepted, you will not be able to access a number of web pages found on the website.

What About Links to Other Websites?

The Website may contain links to other websites that are subject to different privacy standards and policies. We cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. We are not responsible for how such third parties collect, use or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.

Why Do We Collect, Use and Disclose Personal Information?

The Personal Information collected is used and disclosed for our business purposes.

Your Personal Information may be shared with our employees, contractors, consultants, affiliates and other parties who require such information to assist us with establishing, maintaining and managing our relationship with you. In addition, personal information may be disclosed or transferred to another party in the event of a change in ownership of, or a grant of a security interest in, all or a part of the Corporation.

We may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.

Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your Personal Information to outside parties. This does not include trusted third parties who assist us in operating our Website, conducting our business. We may disclose your Personal Information pursuant to subpoenas, court orders, or other requests (including criminal and civil matters), if we have a good faith belief that the response is required by law. This may include respecting requests from jurisdictions outside of Canada, wherever we have a good faith belief that the response is required by law under the local laws in that jurisdiction, applies to users from that jurisdiction, and is consistent with generally accepted international standards. We may also release your information when we believe release is appropriate to enforce our Website, or to protect ours or others’ rights, property, or safety.

Consent

By using the Website, we assume that you have consented to the collection, use and disclosure of your personal information as explained in this Privacy Policy.

You may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by using the contact information set out below. In some circumstances, a change in or withdrawal of consent may severely limit our ability to provide products or services to, or acquire products or services from, you. All communications with respect to such withdrawal or variation of consent should be in writing and addressed to the contact information set out below.

How is your Personal Information Protected?

We endeavour to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, copying, use, modification or disclosure.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while the Website strives to protect your personal information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk. Once this website receives your transmission, we make commercially reasonable efforts to ensure its security on our systems.

Updating Your Personal Information

It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes.

Access to Your Personal Information

You can ask to see the personal information that we hold about you. If you want to review, verify or correct your personal information, please use the contact information set out below. Please note that any such communication must be in writing.

In the event that we cannot provide you with access to your personal information, we will endeavour to inform you of the reasons why, subject to any legal or regulatory restrictions.

Change in Ownership

If the ownership of all or substantially all of the Corporation changes, we may transfer your Personal Information to the new owner, so the business can continue to operate. In such a case, your Personal Information would remain subject to the promises made in this Privacy Policy, as may be amended from time to time.

Minors

We do not knowingly collect Personal Information from minors, nor do we target the Website to minors or permit a minor to become a User of the Website, without the prior consent or authorization by a parent or legal guardian. If a parent or guardian becomes aware that a minor has provided us with Personal Information without their consent, the parent or guardian should contact us immediately using the contact information set out below.

Inquiries

For more information about our Privacy Policy, please contact us at info@ctphysio.ca

Revisions to this Privacy Policy

We may from time to time, may make changes to this Privacy Policy to reflect changes in its legal or regulatory obligations or in the manner in which we deal with your personal information. We will post any revised version of this Privacy Policy on the Website and we encourage you to refer back to it on a regular basis.

This Privacy Policy was last updated on April 26, 2024.

Interpretation of this Privacy Policy

Any interpretation associated with this Privacy Policy will be made by a representative designated by the Corporation. This Privacy Policy includes examples but is not intended to be restricted in its application to such examples; therefore, where the word “including” is used, it shall mean “including without limitation”.

This Privacy Policy does not create or confer upon any individual any rights, or impose upon the Corporation any obligations outside of, or in addition to, any rights or obligations imposed by Canada’s federal and provincial privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Policy and Canada’s federal and provincial privacy laws, as applicable, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy laws.